Updated May 22, 2024.

Course Cancellation and Refund Policy

Changes to the Course

The American Laser Study Club (ALSC) reserves the right to change the course’s location, date, time, and material and cancel the course. Registered attendees will be notified within a reasonable window of time about any major changes to the course.

Course Cancellations

If a course is canceled, registrants will be notified via email at least 15 days before the course start date, at which time a full refund will be issued.

The ALSC is not responsible for travel expenses or penalties incurred by the customer if a course is canceled.

Inclement Weather or Natural Disasters

If a course is canceled due to any unforeseen circumstances, such as weather or natural disaster, the customer is entitled to reschedule for a future training course.

Course Refunds

Should a registrant cancel their paid enrollment outside of the 15 days (45 days for the ALSC Annual Symposium) before the course start date, a refund will incur a 20% processing fee. No refunds are issued if enrollment is canceled within 15 days (45 days for the ALSC Annual Symposium) before the course start date.

No-shows and cancellations not made within the specified cancellation period will incur the full registration cost.

Converting Course Paid Enrollment to a Store Credit

If, for unforeseen reasons, you cannot attend the course you registered for, you may opt to convert the entire paid enrollment into a store credit instead of receiving a refund. This store credit can be applied toward future courses or other products. To request a store credit, please contact us at alsc@americanlaserstudyclub.org before the store credit cut-off date, which is 15 days (45 days for the ALSC Annual Symposium) before the course start date.

The store credit shall expire one year from the date of issuance.

No-shows and cancellations not made before the store credit cut-off date will incur the full registration cost.

Courses Organized by Other Organizations

Not all courses listed on this website are hosted or organized by the ALSC. Cancellation and refund policies of courses hosted or organized by other organizations may vary. Please contact the organizing party for details.

Membership Refund Policy

Members are entitled to a full refund within 14 days of their membership purchase. However, this refund is unavailable if any discounts (on merchandise, symposia, or courses) have been utilized during the membership period. It’s important to note that the refund amount may be adjusted if the member has used certain benefits. Please visit our Membership Renewals page for information on our membership terms.

Refund Policy for Other Purchases

Refunds for purchases excluding courses and membership, such as merchandise or online resources, are considered on a case-by-case basis. Please be aware that processing fees may apply.