Effective as of January 1, 2018.

Changes to the Course:

The ALSC reserves the right to change the course’s location, date and time, material; and cancel the course. Registered attendees will be notified within a reasonable window of time about any major changes to the course.

Course Cancellations:

If a course is cancelled, registrants will be notified, via email, at least 15 days before the course start date, at which time a full refund will be issued.

The ALSC is not responsible for travel expenses or penalties incurred by the customer if a course is cancelled.

Inclement Weather or Natural Disasters:

If a course is cancelled due to any unforeseen circumstances, such as weather or natural disaster, the customer is entitled to reschedule for a future training course.


Should a registrant cancel his/her paid enrollment outside of the 15 days (45 days for the ALSC Annual Symposium) before the course start date, a refund will incur a 20% processing fee. No refunds are issued if enrollment is cancelled within 15 days (45 days for the ALSC Annual Symposium) before the course start date.

No-shows an­d cancellations not made within the specified cancellation period will incur the full cost of registration.

Courses Organized by Other Organizations:

Not all courses listed on this website are hosted or organized by the ALSC. Cancellation and refund policies of courses hosted or organized by other organizations may vary. Please contact the organizing party for details.